+41 76 419 36 65 marc@prieur.ch

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What I Do

IT Professional

Thrilled to provide outstanding service
Strong Communication
Analytical Thinking
Proactive
Organizational Skills

Problem Manager

Familiarized with high level communication and coordination
Root Cause Analysis (RCA)
Workaround Identification
Solution Implementation
Knowledge Management
Continuous Improvement

Support Manager

Customer Issue Resolution
Cross-functional Collaboration
Optimizing Support Processes
Monitoring Metrics and Performance
Building and Maintaining Customer Relationships
Training and Development

Incident Manager

Incident Detection and Logging
Prioritization of issues
Incident Resolution
Escalation Management
Post-Incident Review

Application Manager

I easily identify problems and assess potential application solutions
Application Lifecycle Management
System Optimization
Collaboration and Communication
Vendor Management
Documentation and Reporting

Project Manager

I look for details in planning the tasks to better reach my goals.
Planning and Organization
Time Management
Quality Control

Fluency in English, French and German

Positions

IT Specialist

The Adecco Group – Since October 2019

IT Manager & Real Estate Prospector

Immo Plus SA – January 2018 – September 2019

IT Support, Project Management Certification

InnoPark SuisseJanuary 2017 – August 2017

Product Support Representative

Thomson ReutersNovember 2015 – July 2016

Infrastructure project manager

Banque Cantonale de GenèveNovember 2014 – August 2015

Product Support Representative

Thomson ReutersJune 2013 – October 2014

Architecture project coordinator

Deutsche Bank SuisseMay 2012 – September 2012

Incident & Problem Manager for IT banking

Deutsche Bank SuisseJanuary 2010 – May 2011

Financial applications Manager

Deutsche Bank SuisseJanuary 2005 – December 2009

Systems & IT Security Administrator

TAG Aviation – January 2003 – March 2004

Network and Systems Engineer

Deutsche Bank Suisse – March 1999 – December 2002

System engineer

Genevoise Assurances – October 1997 – February 1999

Marc Prieur
Les Croix Blanches 11
1164 Buchillon

  • marc@prieur.ch
    +41 76 419 36 65